Customer Testimonials

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DealerRater Feb 21, 2024

We were looking for a good used car. Salesman George Bolden is a great guy to work with. He gives 100% to get his customers a good deal on a good car.

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DealerRater Oct 24, 2023

We just bought our 3rd car with Mike Brown . He is the best . Would only used him.

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DealerRater Oct 20, 2023

I drive to this dealership because of the service provider Lou. He is a total professional and dedicated to customer satisfaction. Promote immediately.

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DealerRater Jan 21, 2023

Christian can be a little pushy to start off with (what salesman isn't), but I had an excellent experience working with him. I pre-ordered a Corolla in Dec 2022, and wanted to change my financing options a month later (still before the car came in), and he immediately helped me swap my options. He will listen to you, and do everything in his power to meet your asks. Just be direct. Will buy my next car from him as well.

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DealerRater May 4, 2022

My wife and I bring our vehicles to this Service Consultant, Connor McCullough many times over and over again. Before hand, I’ve brought my wife’s vehicle in and bought new tires from Connor. A couple weeks later we noticed that the TPMS light was on. I brought it back to him and he advised it would be 300 bucks with installation. I confirmed to him to just go ahead and replace the faulty TMPS sensor. About 30 minutes after, he came out and gave me a bill. I looked at the bill and it said payment due of 0.00. This man, ...

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DealerRater Feb 28, 2022

Michael was extremely helpful. Very patient and understanding to the many questions I asked. He explained the process and made car shopping a pleasure. The consummate Professional. I would definitely recommend him!! Thanks Michael!!

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DealerRater Feb 28, 2022

I have purchased 3 cars from Mike over the years. His integrity is second to none. I’ve referred family and friends to him and he never disappoints!

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DealerRater Feb 27, 2022

Fantastic experience!! The salesperson, Michael Brown was Professional in his dealings with me. His product knowledge of the cars and the expected performances was excellent and spot on, to say the least! Michael Brown then guided me to the in-house staff who were very efficient and made my total transaction so effortless. I'm from out of state, and constant follow-up calls were made to ensure my documents arrived on time. Michael Brown would call several times to make sure my car is performing as expected and to ensure me that I was just a phone call away should I ...

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DealerRater Feb 27, 2022

Amazing, attentive, and knowledgeable personal. Had a great experience and got everything I wanted and was looking for.

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DealerRater Dec 13, 2021

Awesome experience with this dealership and it’s team members. Bought the car over the phone from Vancouver WA. The application was simple, the approval came very quick, got an incredible rate. Flew to North Carolina, arrived at the dealership by 5:30 PM, paperwork was ready, signed and was done and gone in less than an hour, absolutely unheard of for a dealership. John the Salesman wad fantastic and extremely helpful, he knew I was flying from a long distance and really took care of me. Highly recommend Toyota of North Charlotte.

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DealerRater Jul 16, 2021

Recently purchased a rav4 from this dealership. Salesperson Chris knew the mechanical details of the vehicle and was able to discuss these details with me. I was definitely quizzing him to test his product knowledge. Really the best product knowledge I have seen from a new car salesperson. Sales manager Paul Hezar was super professional and made the purchase easy. Joe Daniels also earned a mention for his contributions to my great experience at this dealership. I am an “Out of State” customer and I wouldn’t hesitate to buy another vehicle from them. Highly recommend

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DealerRater May 22, 2021

Toyota of North Charlotte took care of everything I needed them to. I have been doing business with them for years now and plan on continuing working with them because they have earned my trust. Larry Gibson answered all my questions and was very personable. And I had a a great conversation with Janis Gillespie when I was signing the paperwork. They did a great job.

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DealerRater Mar 28, 2021

Wonderful experience and a calm helpful staff. Would recommend buying from them! Did not feel any pressure to buy and felt like we were dealing with quality people.

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DealerRater Mar 17, 2021

Excellent experience. Very accommodating and helpful. Would recommend to others looking for a new car. I am excited to drive my new car and pass the word

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DealerRater Mar 14, 2021

It was a wonderful experience, they were a pretty kind and helpful with all my inquiries. As Farr as I can see, all my work was done in a good hands.

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DealerRater Mar 12, 2021

Overall was good experience. Flow of buying is easy and unique. The sales team is not pushy. Price was in line with all local dealers.

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DealerRater Mar 1, 2021

This was our second time purchasing a vehicle with Toyota of North Charlotte and we had another amazing experience. Lee made the process very easy - we couldn't have asked for better service. He was fun to be around but was also very professional and personable.

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DealerRater Mar 1, 2021

Muy buen servício el personal es muy amable comprar es de lo mejor muy recomendado para todo el mundo que viva en estados unidos f

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DealerRater Feb 27, 2021

Excellent customer service! The employees were very pleasant and an easy process to purchase my new Camry! I would highly recommend! Thank you! Thank you!

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DealerRater Feb 24, 2021

Found the Tacoma that I wanted, and they had a great price on it. Would recommend this dealership to everyone. They were very helpful and very friendly.

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DealerRater Feb 24, 2021

This dealership is by far the best dealership we have ever purchased a vehicle from... the reason being because there is no stress and strife just plain being happy!

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DealerRater Feb 23, 2021

Great selection in inventory. The saleperson (Chad) was very thorough in explaining the features of the car. An efficient and streamlined purchase transaction from start to delivery.

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DealerRater Feb 23, 2021

Good job. I enjoyed everyone that helped me out. Thank you Jon, David and Chase. I really appreciate everything everyone did. Thank you thank you.

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DealerRater Feb 20, 2021

Traded in my old Camry for a new Camry. I think everyone involved. The experience was great. I appreciate everyone involved. Thank you thank you. I’m just waiting for my 2nd key

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DealerRater Feb 6, 2021

Very good experience thanks so much for this wonderful new system you have to sign papers in and the process was very fast and efficient

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DealerRater Feb 6, 2021

Outstanding service straight through from sales though finance. Everyone is professional, knowledgeable and helpful. No big egos!! Lee Woods, Chase the expert , Damond All were great

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DealerRater Jan 27, 2021

Great people and had no problems great place to buy a car great price. The whole experience was worth the drive. I would come back to buy again

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DealerRater Dec 11, 2020

This is the fourth Tacoma that I have bought from this place. It is a great dealership! I love coming here and getting my new trucks.

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DealerRater Nov 24, 2020

Best service in the area. I’ll be back for my next car. I rcommend it for everyone. No high pressure or hostage tactics. Women are treated well.

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DealerRater Nov 13, 2020

Awesome, everyone that I came i. Contact with during this whole process was wonderful with no pressure. They made sure I was completely satisfied before I left

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DealerRater Nov 13, 2020

Was worth the trip down here to buy the car. Everyone was super nice and friendly and I am walking away with a new 4Runner

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DealerRater Oct 23, 2020

Friendly, professional service and sales! I’ve been coming here for years and always appreciate their honesty, excellent service, and friendly manner. Plus, they have a huge inventory!

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DealerRater Sep 24, 2020

I've been a loyal Toyota customer since the eighties. It started back in California when my parents owned a Toyota Crown sedan as our family car and to date I never owned any car except Toyota. I am very particular when it comes to choosing the right dealership to buy and service my Toyotas. Unfortunately there a very few Toyota dealerships out there that truly provide and demonstrate genuine Toyota Customer Service. Last week and this Tuesday, Randy Elisea demonstrated that Toyota Customer Service from the very time I walked in the door to the time I left Toyota ...

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DealerRater Sep 19, 2020

It’s my second car I bought at at this dealer north Charlotte Toyota very satisfied perfect with everything they do for the costumers . I recommend it very much so . Angelika

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DealerRater Sep 6, 2020

Overall impressed with the people that I dealt with. Were very helpful. Add on to the contract was more expensive than I thought. But dealerships must make a profit.

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DealerRater Jul 21, 2020

Very efficient and friendly.luke noticed that my interest rate was really high .He contacted me to try and get me alot lower interest rate and he did !!! Thank you 😊

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DealerRater Jul 8, 2020

We have always been pleased with this dealership, on thing this time is they did not save the car I had been waiting on. Not enough on car we traded, no military discount since not financing.

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DealerRater Jun 18, 2020

Was pre approved for a loan through Capital one auto finance and Jon helped me finalize the process and drive away same day in my used 2014 Toyota Corolla

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DealerRater May 23, 2020

Thanks so much to everyone involved for making me and my wife’s purchase so so so great. Thanks to Mr Brown and Mr Watts. They made it easy and fun

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DealerRater May 13, 2020

From start to finish everything was so great. Everyone took there time to make me feel at ease with my new purchase. I love my new Corolla

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DealerRater Apr 26, 2020

Thanks so much to TONC for making our experience so great. Everyone from start to finish did so good. Thank you to Mike Brown David Watts

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DealerRater Apr 25, 2020

Thank you so much everyone, you made my experience so great. Thank you to all involved for helping me. Thank you thank you thank you

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DealerRater Apr 24, 2020

Thanks so much to everyone involved in the process. Randy Thompson, Nate Richard, and David Watts. You all did so so so so so awesome

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DealerRater Apr 16, 2020

Top notch customer service provided by Connor and service staff. Thank you so much. Great Service Dept. Highly recommend Toyota of North Charlotte service team

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DealerRater Apr 7, 2020

Everyone made this process easy and quick and completely painless. Paul was fabulous! I am in love with my new truck! I even named her black Betty.

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DealerRater Mar 24, 2020

Very friendly and helpful. Answered all my questions. Price was wonderful and highly recommend. Thank you so much for all your helpful friendly super service.

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DealerRater Mar 24, 2020

Thanks to the whole team, I love my new RAV4. From start to finish the process was great. Thanks again to all that was involved

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DealerRater Mar 20, 2020

Great place simple and easy process, this is my 2nd truck from them and will not be my last. They had exactly what I was looking for

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DealerRater Mar 20, 2020

Thanks to everyone for a great experience. From start to finish was so easy and so great. The whole team here is so so awesome

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DealerRater Mar 12, 2020

Cassandra Fernandez was friendly and professional, she was able to work me in without an appointment and get me in and out within an hour

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DealerRater Mar 10, 2020

Thanks so so much to everyone involved for a great experience. Im so happy with my new Camry. Everyone from start to finish was fantastic.

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DealerRater Mar 8, 2020

Thanks so much to everyone for an awesome experience. Everyone from start to finish was great. I couldnt ask for a better experience. Thank you so much

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DealerRater Mar 4, 2020

Thanks so much to everyone involved, especially Mike G who always goes above and beyond for me. Thanks so much to your whole TONC team

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DealerRater Mar 3, 2020

We bought a used car there. Everyone was helpful, friendly, and professional. Very happy with the car and the arrangements. We were helped by Randy Miara, David Watts, Auturo, and Anderson.

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DealerRater Mar 3, 2020

Thanks so much for all involved in making my experience great, and quick. I’m so happy with my experience with Mike G, Arturo, and David

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DealerRater Mar 2, 2020

Thanks so much for making me and my wife’s experience great. Everyone from start to finish was awesome. We will def be back again

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DealerRater Mar 2, 2020

Came in today to get a red Camry . Drove away with a red Camry. All the employees were very nice an informative. Thank you for your time!

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DealerRater Mar 2, 2020

They worked with me and my “persistent” mom. They handled her wonderfully. This is the second time I’ve done business here and most likely not my last.

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DealerRater Mar 2, 2020

The experience was good and quick service. I appreciate everyone from start to finish. Everyone made me feel special. Thank you Mike Brown and David Watts

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DealerRater Mar 1, 2020

Thanks to everyone for an awesome experience. From start to finish I was treated so great. Thank you thank you thank you thank you thanks

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DealerRater Feb 28, 2020

Thanks so much to everyone for another awesome car buying experience. Always appreciate Mike Brown, and David Watts for taking care of me again. Thanks so much to all

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DealerRater Feb 25, 2020

Our experience was very very good. Everyone from start to finish treated us so good. I think everyone from start to finish for making the experience great.

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DealerRater Feb 25, 2020

I wanna thank everyone that helped me today ! This was my very first car ever and I’m so happy once again thank you to everyone

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