Customer Testimonials
Took my Darling Rav4 for Regular maintenance today.. Very happy with Service,,Justina was helpful and knowledgeable.. Thank You! But the rating for this service is minus zero because they would nOt post unless i had 25 words
My wife and I bring our vehicles to this Service Consultant, Connor McCullough many times over and over again. Before hand, I’ve brought my wife’s vehicle in and bought new tires from Connor. A couple weeks later we noticed that the TPMS light was on. I brought it back to him and he advised it would be 300 bucks with installation. I confirmed to him to just go ahead and replace the faulty TMPS sensor. About 30 minutes after, he came out and gave me a bill. I looked at the bill and it said payment due of 0.00. This man, ...
Michael was extremely helpful. Very patient and understanding to the many questions I asked. He explained the process and made car shopping a pleasure. The consummate Professional. I would definitely recommend him!! Thanks Michael!!
I have purchased 3 cars from Mike over the years. His integrity is second to none. I’ve referred family and friends to him and he never disappoints!
Fantastic experience!! The salesperson, Michael Brown was Professional in his dealings with me. His product knowledge of the cars and the expected performances was excellent and spot on, to say the least! Michael Brown then guided me to the in-house staff who were very efficient and made my total transaction so effortless. I'm from out of state, and constant follow-up calls were made to ensure my documents arrived on time. Michael Brown would call several times to make sure my car is performing as expected and to ensure me that I was just a phone call away should I ...
Amazing, attentive, and knowledgeable personal. Had a great experience and got everything I wanted and was looking for.
Awesome experience with this dealership and it’s team members. Bought the car over the phone from Vancouver WA. The application was simple, the approval came very quick, got an incredible rate. Flew to North Carolina, arrived at the dealership by 5:30 PM, paperwork was ready, signed and was done and gone in less than an hour, absolutely unheard of for a dealership. John the Salesman wad fantastic and extremely helpful, he knew I was flying from a long distance and really took care of me. Highly recommend Toyota of North Charlotte.
Awesome customer service and great attention to the customer. Thank you again for all of the help. Much appreciated. Highly recommended. Thank again as always.
The customer service from the moment i stepped on site was top shelf. The absolute best car buying experience i have ever been apart of
3rd time our family purchased here. Jason and Jon were great. No heavy-handed sales tactics. Financing was simple. Jason took his time to help me look at options
The welcome is great and Jonathan can just steal your heart 💜 him and his team are awesome we had such a great time all the way to the finish line 🏁 I love it there!!!🙏♥️👧🏾😎🚘
Recently purchased a rav4 from this dealership. Salesperson Chris knew the mechanical details of the vehicle and was able to discuss these details with me. I was definitely quizzing him to test his product knowledge. Really the best product knowledge I have seen from a new car salesperson. Sales manager Paul Hezar was super professional and made the purchase easy. Joe Daniels also earned a mention for his contributions to my great experience at this dealership. I am an “Out of State” customer and I wouldn’t hesitate to buy another vehicle from them. Highly recommend
Do not go on Friday mornings, I wasn't aware of the meetings that are held in the mornings on Fridays, but after walking back to my car I was finally helped. After that my experience was AMAZING!! We went from a dealership that wouldn't help us find what we wanted to Toyota of North Charlotte who went above and beyond for us.
Toyota of North Charlotte took care of everything I needed them to. I have been doing business with them for years now and plan on continuing working with them because they have earned my trust. Larry Gibson answered all my questions and was very personable. And I had a a great conversation with Janis Gillespie when I was signing the paperwork. They did a great job.
Good experience as I bought a new/used car. Compliments to Xana, Abby Milan, michael brown and Kevin benson. Reasonably priced, good buying experience. Most employees were excellent.
Super easy to purchase a new vehicle. Great people and everything is at a nice pace. Please go visit Toyota of North Charlotte. Thanks you very much.
Everyone was great and on top of their game. Would definitely return and recommend to others. Lee Woods, Jeff and Abby were super friendly and helpful
The whole experience was wonderful especially the financial person and John and Dan that Dan hope everything goes well towards the end of the lease
Wonderful experience and a calm helpful staff. Would recommend buying from them! Did not feel any pressure to buy and felt like we were dealing with quality people.
Excellent experience. Very accommodating and helpful. Would recommend to others looking for a new car. I am excited to drive my new car and pass the word
It was a wonderful experience, they were a pretty kind and helpful with all my inquiries. As Farr as I can see, all my work was done in a good hands.
Overall was good experience. Flow of buying is easy and unique. The sales team is not pushy. Price was in line with all local dealers.
This was our second time purchasing a vehicle with Toyota of North Charlotte and we had another amazing experience. Lee made the process very easy - we couldn't have asked for better service. He was fun to be around but was also very professional and personable.
Muy buen servício el personal es muy amable comprar es de lo mejor muy recomendado para todo el mundo que viva en estados unidos f
Excellent customer service! The employees were very pleasant and an easy process to purchase my new Camry! I would highly recommend! Thank you! Thank you!
Found the Tacoma that I wanted, and they had a great price on it. Would recommend this dealership to everyone. They were very helpful and very friendly.
This dealership is by far the best dealership we have ever purchased a vehicle from... the reason being because there is no stress and strife just plain being happy!
Great selection in inventory. The saleperson (Chad) was very thorough in explaining the features of the car. An efficient and streamlined purchase transaction from start to delivery.
Good job. I enjoyed everyone that helped me out. Thank you Jon, David and Chase. I really appreciate everything everyone did. Thank you thank you.
Traded in my old Camry for a new Camry. I think everyone involved. The experience was great. I appreciate everyone involved. Thank you thank you. I’m just waiting for my 2nd key
Very good experience thanks so much for this wonderful new system you have to sign papers in and the process was very fast and efficient
Outstanding service straight through from sales though finance. Everyone is professional, knowledgeable and helpful. No big egos!! Lee Woods, Chase the expert , Damond All were great
Great people and had no problems great place to buy a car great price. The whole experience was worth the drive. I would come back to buy again
Fast, easy negotiation. Everyone we worked with was great. We were in and out and not pressured into any upsells. Thanks for everything, loving the Highlander!
I came in today to purchase a new 4 Runner and had an overall great experience!! I’m super happy with the associates that assisted me and with my new car.
Look no further, this is the dealership you want to buy a car from. Complete professionals in every sense of the word. I couldn't be happier with the service I received every step of the way, from the time I initially inquired over the phone, to the time I drove off the lot. I came in confused about what kind of car I wanted and needed, and Herschel found me the most amazing car (Toyota Rav4 XSE), which wasn't on my radar at all. Michael Brown handled the sale and negotiations, and got me exactly what I wanted ...
Lawton was so friendly and helpful when we looked at the vehicle. He knew everything about the vehicle. Cristian was quick with the financing and paperwork. Overall a very quick and simple procedure. I love my Sienna minivan! Everyone was extremely helpful and polite.
This is the fourth Tacoma that I have bought from this place. It is a great dealership! I love coming here and getting my new trucks.
Best service in the area. I’ll be back for my next car. I rcommend it for everyone. No high pressure or hostage tactics. Women are treated well.
Awesome, everyone that I came i. Contact with during this whole process was wonderful with no pressure. They made sure I was completely satisfied before I left
Was worth the trip down here to buy the car. Everyone was super nice and friendly and I am walking away with a new 4Runner
Friendly, professional service and sales! I’ve been coming here for years and always appreciate their honesty, excellent service, and friendly manner. Plus, they have a huge inventory!
Quick, friendly, no hassle upgrade from Tacoma to Highlander Hybrid. Easy process with lots of options to choose from. Team also gave options on two different vehicles without trying to sell one over the other.
I've been a loyal Toyota customer since the eighties. It started back in California when my parents owned a Toyota Crown sedan as our family car and to date I never owned any car except Toyota. I am very particular when it comes to choosing the right dealership to buy and service my Toyotas. Unfortunately there a very few Toyota dealerships out there that truly provide and demonstrate genuine Toyota Customer Service. Last week and this Tuesday, Randy Elisea demonstrated that Toyota Customer Service from the very time I walked in the door to the time I left Toyota ...
It’s my second car I bought at at this dealer north Charlotte Toyota very satisfied perfect with everything they do for the costumers . I recommend it very much so . Angelika
Overall impressed with the people that I dealt with. Were very helpful. Add on to the contract was more expensive than I thought. But dealerships must make a profit.
An easy and efficient buying process. From my first inquiry to the final signature, the staff were great communicators, responsive, helpful, and courteous. Kudos for easing my car purchase during this pandemic. Definitely the most helpful, effective, and quick car buying experience I’ve had. Thanks to the staff!
Overall good experience at this dealership. Good service, and good deals. Expect to spend a little bit of time there, 4 hour ordeal for us, but all necessary.
Very efficient and friendly.luke noticed that my interest rate was really high .He contacted me to try and get me alot lower interest rate and he did !!! Thank you 😊
Excelente servicio muchas gracias fueron muy amables quedamo emcantado por todas las atenciones gracias a isaia por motrarno el vehículo y a cristian suare por su atención
We have always been pleased with this dealership, on thing this time is they did not save the car I had been waiting on. Not enough on car we traded, no military discount since not financing.
From the outset, my wife and I were treated with courtesy and professionalism. The knowledgeable staff led us through the car buying process with ease and without pressure. We made two visits—the second after we had visited three other car dealerships. We made our final decision to buy a Highlander after a great test drive, after having all of our questions answered by knowledgeable people, and after having our financial concerns and needs addressed with care and concern. Focus on customer satisfaction was evident at every step!
Was pre approved for a loan through Capital one auto finance and Jon helped me finalize the process and drive away same day in my used 2014 Toyota Corolla
Everyone was very nice and helpful but it was an unbelievably slow process. My wife finally left because owe had been there so long and it took me approximately 2 more hours to get out!
This was our first time at Toyota of North Charlotte; since we walk in Alex was a great sales person who makes us feel like a family, really helpful, then Karelis made a fantastic work,she explained us all the process and also make it so smooth!! She is absolutely a very sweet and friendly person and help us make ot happen!! We visited other dealears and the experience at Toyota of North Charlotte was the best of the best!!
Thanks so much to everyone involved for making me and my wife’s purchase so so so great. Thanks to Mr Brown and Mr Watts. They made it easy and fun
From start to finish everything was so great. Everyone took there time to make me feel at ease with my new purchase. I love my new Corolla
Good customer service... Did not pressure... extremely courtesy ... no fast talk .. made sure I understood each detail of the sale... best experience I have ever had in purchasing a vechicle an I am 65
Thanks so much to TONC for making our experience so great. Everyone from start to finish did so good. Thank you to Mike Brown David Watts
Thank you so much everyone, you made my experience so great. Thank you to all involved for helping me. Thank you thank you thank you
Thanks so much to everyone involved in the process. Randy Thompson, Nate Richard, and David Watts. You all did so so so so so awesome
Top notch customer service provided by Connor and service staff. Thank you so much. Great Service Dept. Highly recommend Toyota of North Charlotte service team
Everyone made this process easy and quick and completely painless. Paul was fabulous! I am in love with my new truck! I even named her black Betty.
Very friendly and helpful. Answered all my questions. Price was wonderful and highly recommend. Thank you so much for all your helpful friendly super service.
Thanks to the whole team, I love my new RAV4. From start to finish the process was great. Thanks again to all that was involved
Great place simple and easy process, this is my 2nd truck from them and will not be my last. They had exactly what I was looking for
Thanks to everyone for a great experience. From start to finish was so easy and so great. The whole team here is so so awesome
Cassandra Fernandez was friendly and professional, she was able to work me in without an appointment and get me in and out within an hour
Thanks so so much to everyone involved for a great experience. Im so happy with my new Camry. Everyone from start to finish was fantastic.
Thanks so much to everyone for an awesome experience. Everyone from start to finish was great. I couldnt ask for a better experience. Thank you so much
Thanks so much to everyone involved, especially Mike G who always goes above and beyond for me. Thanks so much to your whole TONC team
We bought a used car there. Everyone was helpful, friendly, and professional. Very happy with the car and the arrangements. We were helped by Randy Miara, David Watts, Auturo, and Anderson.
Thanks so much for all involved in making my experience great, and quick. I’m so happy with my experience with Mike G, Arturo, and David
Thanks so much for making me and my wife’s experience great. Everyone from start to finish was awesome. We will def be back again
Came in today to get a red Camry . Drove away with a red Camry. All the employees were very nice an informative. Thank you for your time!
They worked with me and my “persistent” mom. They handled her wonderfully. This is the second time I’ve done business here and most likely not my last.
The experience was good and quick service. I appreciate everyone from start to finish. Everyone made me feel special. Thank you Mike Brown and David Watts
Thanks to everyone for an awesome experience. From start to finish I was treated so great. Thank you thank you thank you thank you thanks
Thanks so much to everyone for another awesome car buying experience. Always appreciate Mike Brown, and David Watts for taking care of me again. Thanks so much to all
Our experience was very very good. Everyone from start to finish treated us so good. I think everyone from start to finish for making the experience great.
I wanna thank everyone that helped me today ! This was my very first car ever and I’m so happy once again thank you to everyone
Friendly Service! I was able to get a great price and drove away in a new car in no time. This is the 4th car we have purchased at this dealership.
my experience was great. everyone treat me great. thsnk you to all involved. everyone trested me like fsmily. thank you thsnk you thsnk you thanks
Thanks so much for the great experience. Everyone involved from start to finish was so fun to work with. I appreciate everything everyone did for me
This is hands down the best Toyota dealership experience i've had yet. Bee and Cristian are the nicest people i've come across in a minute and they made this whole process super simple. can't thank everyone enough!!
My experience was so so great. When I came in, everyone treated me so nice. Showed me my car, went over my futures really good.
Thanks to everyone involved. The experience was excellent. Mike Brown, David Watts. You guys are awesome. Thank you thank you thanks you. I love it
Thanks so much to everyone involved in making our experience great. Everyone treated us so nice, and Made it great. Thanks so much to everyone
Michelle Turk will treat you right at the Toyota of North Charlotte service department! See her next time your Toyota needs some service work. Schedule now!
Thanks so much for an awesome experience. Everyone involved was nice and friendly and I really appreciate it. Carlos and David did great. Thank you
Thanks so much for making my experience quick and fast and wonderful. Thank you Randy M and David Watts in finance. You all did great
Janis had us signed up and ready to go in no time. Explained every document before we signed and answered all questions. She’s very professional and is an excellent customer service rep.
The experience was great and the staff was accommodating with everything needed. From the test drive to the financial closing, the process was really smooth.
Thanks so much to everyone involved. Thank you to Randy Thompson. He did an excellent job. The whole process was nice and smooth. Thank you all
The customer service was outstanding the staff was very helpful and I would recommend all of my family and friends to come and see Cierra Spray, Mike Brown and David Watts.
Thank you Randy Thompson and David Watts. Thank you TONC. The process was easy and phone. I love my new Truck. Thank you thank you
Thanks so much Randy Thompson and David Watts. Thank you TONC. The process was easy and quick. Thank you thank you thank you thank you
Thanks so much to everyone involved. The process was easy and fun. Thank you to Mike Brown and David Watts. You both did so so great
Thanks so much for an awesome experience from all involved. Thank you Paul Hezar and David Watts. I love my new Corolla. Thank you thank you
Very nice experience - came to look and ended up making a purchase. Very easy to deal with not a lot of pressure, will be back.
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